Privacy Policy for Phnk

1. Introduction

This privacy policy explains how Phnk Networks India Private Limited ("we," "us," "our") collects, uses, and protects your personal information when you use the Phnk mobile application (the "App"). By downloading, accessing, or using the App, you agree to the terms of this policy.

2. Information We Collect

We collect information to provide and improve our services:

• Information You Provide: This includes your name, email address, phone number, physical address, date of birth, and gender when you sign up.
• Information Collected Automatically: When you use the App, we collect data such as your device type, operating system, IP address, unique user ID, language, and how you interact with our services (including crash logs and usage statistics).
• Purchase and Usage History: We anonymize and aggregate this data with other users' to create personalized feeds and recommendations.

3. How We Use Your Information

We use your information for several purposes, including to:

• Provide, maintain, and improve our services.
• Manage your account and provide customer support.
• Communicate with you (e.g., send service-related notices, promotional materials, and business updates).
• Protect against fraudulent or illegal activity.
• Comply with applicable laws and regulations.

4. Data Sharing and Disclosure

We do not sell your personal data. We may share it in the following limited circumstances:

• With Service Providers: Third parties who perform services on our behalf (e.g., payment processing, analytics) are contractually obligated to protect your data.
• For Legal Reasons: To comply with the law, respond to legal requests, or protect the rights, property, and safety of ourselves or others.
• Business Transfers: In connection with a merger, acquisition, or sale of all or part of our assets.

5. Data Security

We implement technical and organizational measures to protect your data from unauthorized access, alteration, or destruction. However, no method of electronic transmission or storage is 100% secure. You are responsible for keeping your account password confidential.

6. Data Retention

We retain your information as long as your account is active. Deleting the App from your device does not delete your data from our servers.

7. Your Rights & Account Deletion

You can delete your account via the link in the "edit profile" section. Upon deletion, your data is removed from public view but may be retained for legal review by law enforcement agencies. If you believe your account was deleted in error, contact hi@phnk.in.

8. Children's Privacy

The App is not intended for users under the age of 18 (or the age of majority in your jurisdiction). Use by minors requires consent from a parent or guardian.

9. Third-Party Links

Our App may contain links to third-party sites. We are not responsible for their privacy practices, and we encourage you to read their privacy policies.

10. Changes to This Policy

We may update this policy. The "Last Updated" date will reflect any changes. Your continued use of the App after changes are posted constitutes acceptance of the new policy.

11. Contact Us

For any questions or concerns about this privacy policy or your data, please contact us at: hi@phnk.in

TL;DR - The Short Version

• We Collect: Info you give us (name, email, etc.) and automatic data (device info, how you use the app) to make the app work and improve it.
• We Use It: To run your account, provide support, send you updates (if you opt-in), and keep the service secure.
• We Share It: Only with necessary service providers (under strict contracts), or if required by law (e.g., for legal requests).
• Security: We take security seriously, but you must also protect your login details.
• Deleting Your Account: You can delete your account in the app's profile settings. This hides your data from the public, but we may keep a copy for legal reasons.
• Important: By using the app, you agree to this policy. We may update it, and we'll post the changes here.
• Contact: Have questions? Email us at hi@phnk.in.

Crucial Point: Simply deleting the app from your phone does not delete your account data from our servers. You must use the account deletion feature within the app.